Shipping policy

Shipping Information

We fulfil and ship all orders from our workshop in Oakland, California USA.

Most orders will ship within two business days, but may take up to 4 business days to ship depending on order date/time, order volume, and other external factors such as holidays or unforeseen events. Once your items are shipped, you will receive a Shipping Confirmation email with a FedEx or USPS tracking number.

Most packages take 3 – 7 business days to arrive in the continental U.S. Transit times are at the discretion of the carrier.

For all International Orders, please allow one week delivery time. International Orders are shipped via FedEx. Free shipping offers do not apply to international orders.

We offer Free Shipping to US customers who spend $60 or more. Domestic orders under $60 will be charged a flat $8 or $10 shipping charge depending on order size. 

Shipping Issues
If you received a product different from the one that you ordered, we apologize. Please contact us as soon as possible, using the Contact Form or by replying to your Order Confirmation email. We do not assume responsibility for lost or stolen packages, nor for reimbursement or compensation of returned packages lost in transit, without proof of delivery.